Pointel, a leading contact center/CRM solutions provider and systems integrator is proud to announce the successful appraisal at Capability Maturity Model Integration CMMI-DEV Version 2.0…

Make every moment count! Get ready for the Customer Experience event of the year! Pointel is a certified Genesys Partner specializing in elevating Customer Experience…

  What assures that your product matches customer expectations? Testing. So, what assures that your product that matches customer expectations, reaches your customer faster? Automated…

Great Reasons to Attend CX18 CX18, being held in Nashville from May 1 – May 4 is organized by Genesys, the global leader in omnichannel…

CX17 is the debut customer experience event bringing together the best of G-Force and Interactions in one place. Pointel, being a Genesys VAR and having…

  Genesys Gforce is the premier convening of Genesys and its partners bringing together the visionaries and customer service experts worldwide to explore the customer…

Pointel, a leading contact center/CRM solutions provider and systems integrator,is happy to announce our successful appraisal at Capability Maturity Model Integration CMMI-DEV Version 1.3 Maturity…