200+ COMPANIES TRUST US FOR OUR SOLUTIONS AND SERVICES
We are finalists in the most prestigious awards in the contact center world. Over 80 countries participated, and we were selected as one of the…
Companies are looking for ways to improve customer satisfaction, retention and revenue by positively influence interactions and response times. An omni-channel contact center solution is the first step in the journey.
Pointel specializes in improving customer experience by building world class contact center solutions. Pointel has provided contact center solutions to fortune 500.
Read MoreA certified Genesys partner for 14 years providing Genesys Implementation services to improve customer experience.
Read MorePointel can help implement a complete solution by deploying CRM applications
Read MoreImprove customer experience and operation efficiency by making decisions based on statistics
Read MoreWe are finalists in the most prestigious awards in the contact center world. Over 80 countries participated, and we were selected as one of the…
A major Healthcare provider engaged Pointel to develop a collections voice self-service solution to interact efficiently and effectively with their customers regarding past due amounts. Pointel voice self-service solution helped to lower the operational costs, increase efficiency and increase collections.