CCaaSSync is a comprehensive solution to help businesses prepare for unforeseen disasters that may impact their Genesys cloud contact center infrastructure. Our contact center disaster recovery solution ensures that your business remains operational and continues to provide seamless customer service even in the event of a catastrophic failure of your primary infrastructure.
Our disaster recovery solution is a cloud-based service that allows you to synchronize your primary Genesys cloud contact center infrastructure with your disaster recovery Genesys cloud contact center infrastructure, allowing you to quickly and easily switch over to the backup infrastructure in the event of a disaster. This ensures that your business can continue to provide uninterrupted customer service even in the most challenging of circumstances.
Our disaster recovery solution is built on the latest technologies and best practices in the industry, ensuring that your business is fully prepared for any eventuality. Our team of experts will work closely with you to understand your business needs and customize the solution to meet your specific requirements.