CCaaSSync

CCaaSSync – Contact Center Disaster Recovery Solution

CCaaSSync is a comprehensive solution to help businesses prepare for unforeseen disasters that may impact their Genesys cloud contact center infrastructure. Our contact center disaster recovery solution ensures that your business remains operational and continues to provide seamless customer service even in the event of a catastrophic failure of your primary infrastructure.

Our disaster recovery solution is a cloud-based service that allows you to synchronize your primary Genesys cloud contact center infrastructure with your disaster recovery Genesys cloud contact center infrastructure, allowing you to quickly and easily switch over to the backup infrastructure in the event of a disaster. This ensures that your business can continue to provide uninterrupted customer service even in the most challenging of circumstances.

Our disaster recovery solution is built on the latest technologies and best practices in the industry, ensuring that your business is fully prepared for any eventuality. Our team of experts will work closely with you to understand your business needs and customize the solution to meet your specific requirements.

Email us at contact@pointel.com or call +1[732] 744-0440 for a Demo

Contact Center Disaster Recovery Solution

Key Benefits of Pointel’s Disaster Recovery Solution

    • Continuous Availability: Ensures the business is always available to customers, even during disasters.

 

    • Rapid Recovery: Quickly recovers and resumes operations in the event of an outage or disaster.

 

    • Cost-effective: Maintains business continuity without breaking the bank with Pointel’s DR.

 

    • Flexibility: Enables organizations to customize their DR solution to meet business needs.

 

  • Comprehensive: Offers complete protection by covering all critical aspects of Genesys Cloud contact center infrastructure.


How CCaaSSync Works

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Don't wait until it's too late to prepare for a disaster. Our contact center disaster recovery solution is designed to give you the peace of mind you need, knowing that your business is fully prepared for any eventuality.

Contact us today to learn more about our disaster recovery solution and how it can help you prepare for disasters and maintain business continuity.