Contact Center World Awards

We are finalists in the most prestigious awards in the contact center world. Over 80 countries participated, and we were selected as one of the elite.

Pointel has been awarded a Global Finalist in the “Contact Center World Awards” in the North and South American region for “Best technology innovation award vendor – Self-Service Solution.”

Pointel, a certified Genesys partner specializing in improving the customer experience by building world-class contact center solutions. Leveraging the knowledge and experience gained from numerous successful implementations, we offer Contact center Solutions and Services to our customers based on their business demands and technical needs.

About ContactCenterWorld

The association is the world’s largest association for Contact Center & CX professionals with over 215,000 professional members. ContactCenterWorld.com was founded in 1999 and runs the largest awards program for our industry, the highest-rated events, offers networking for members, has over 40,000 documents online, and offers daily tips, benchmarking data, employee engagement, and customer experience programs.

The 2022 Global Top Ranking Performers Awards attracted over 2000 entries from over 80 nations. Now in its 17th year, these awards are regarded by many as the most prestigious awards in the industry, and a few even refer to them as being like the Olympics for our industry as it’s not just a company competing another company, but the nation against nation!

The Global Top Ranking Performers Awards are the ultimate industry awards for the contact center industry and are exclusively available from ContactCenterWorld.com – the Global Association for Contact Center & Customer Engagement Best Practices with around 215,000 members in 200 countries.