- Solutions
- DCCM
- Configuration Management Solution
- – CMS Audit & Alert
- – ID and Access Manager
- CCaaSSync
- Genesys Adapters
- – Genesys Adapter for Oracle CX Cloud
- – Genesys Adapter for Salesforce
- – Genesys Adapter for ServiceNow
- Survey360
- Contact Center Testing – STAMP | IVR Testing
- IVR Analytics | CXI – Customer Experience Insights
- Agent Interaction Desktop
- Genesys WFM
- Change Management
For a demo, please email us at contact@pointel.com