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Blog
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Blog

22

May

Pointel is proud to be a Sponsor at Genesys CX17INDY for the 13th consecutive year!

Posted On: 22 May 2017

CX17 is the debut customer experience event bringing together the best of G-Force and Interactions in one place. Pointel, being

22

Sep

Pointel is Proud to be a Sponsor at Genesys Gforce16 for the 12th Consecutive Year!

Posted On: 22 Sep 2016

Genesys Gforce is the premier convening of Genesys and its partners bringing together the visionaries and customer service experts

09

Sep

Pointel is honored to announce our achievement of the prestigious Capability Maturity Model Integration Level 3 Certification

Posted On: 9 Sep 2016

Pointel, a leading contact center/CRM solutions provider and systems integrator,is happy to announce our successful appraisal at Capability Maturity Model

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About Us
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Services

Genesys Implementation
Voice Self Service
Customer Relationship Management | CRM
Analytics
Maintenance and Support

Genesys Implementation
Voice Self Service
Customer Relationship Management | CRM
Analytics
Maintenance and Support

Solutions

Configuration Management Solution | CMS
Access360
CMS Audit & Alert
Dynamic Contact Center Manager | DCCM
CCaaSSync
Pointel Survey360
IVR Analytics | CXI
Genesys Adapter for Salesforce
Genesys Adapter for Oracle CX Cloud
Genesys Adapter for ServiceNow
Contact Center Testing
Change Manager
Agent Interaction Desktop
Genesys WFM

Configuration Management Solution | CMS
Access360
CMS Audit & Alert
Dynamic Contact Center Manager | DCCM
CCaaSSync
Pointel Survey360
IVR Analytics | CXI
Genesys Adapter for Salesforce
Genesys Adapter for Oracle CX Cloud
Genesys Adapter for ServiceNow
Contact Center Testing
Change Manager
Agent Interaction Desktop
Genesys WFM

Events

Xperience 24
Xperience23
Xperience 21
Xperience20
Xperience19
CX18

Xperience 24
Xperience23
Xperience 21
Xperience20
Xperience19
CX18

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