Pointel has several years of experience in implementing CRM solutions to maximize customer lifetime value and profitability. Pointel specializes in Salesforce, Clarify, Oracle and SAP suites of products. Pointel has implemented CRM solutions for many industries including financial institutions, banks, pharmaceuticals, healthcare, insurance and Telecom companies. Pointel’s unique methodology guarantees 100% success. Customer Relationship Management solutions improve the efficiency in managing the customer-facing business processes from end-to-end. This includes Marketing, Sales, Customer Service and Support. The overall goal is to improve the customer experience and reduce the cost of operations.
Businesses of all sizes can benefit from a Customer Relationship Management solution. As customers are the most valued assets of any business, CRM software implementation at the business workplace would highly enhance business processing and increase the level of customer satisfaction greatly, thereby increasing productivity and revenue.