• Pointel is a leading Contact Center/CRM solutions provider and systems integrator, dedicated to enabling best-in-class customer service.
    • Pointel specializes in implementation, customization, integration and version upgrades of Genesys, Amdocs/Clarify and Oracle/Siebel products.
      • Pointel offers unique on-site and on-demand support services.
        • Pointel is recognized as the expert in Contact Center and CRM implementation, and is a highly regarded end-to-end solution provider.

          • GENESYS SALES AND SERVICES

            Pointel is a premier reseller and consulting partner for Genesys Telecommunications Laboratories and has implemented, customized and integrated ...


            CASE STUDY


            A major HealthCare provider engaged Pointel to develop a collections voice self-service solution to interact efficiently and effectively with their customers...


            TESTIMONIALS


            America First Credit Union is pleased with the Internet Contact Center and Secure email system implemented by Pointel.



            Pointel, Inc.
            1941 Oak Tree Rd. # 104
            Edison, NJ 08820
            Call Us Now:  732 744 0440